All.Can Patient Survey

75 Patient insights on cancer care: opportunities for improving efficiency Swift, accurate and appropriately delivered diagnosis • 27% of respondents whose cancer was detected outside of a screening programme said that their cancer was diagnosed as something different – either initially or multiple times • 12% of respondents whose cancer was detected outside of a screening programme waited more than six months to be diagnosed with cancer Information, support and shared decision-making • 52% did not feel involved enough in deciding which treatment options were best for them • 53% were not given enough information (in a way they could understand) about their cancer care and treatment • 63% were not informed in a way they could understand about possible treatments, including those that were not reimbursed or available in other centres • 69% did not receive enough information on how to deal with pain • 69% did not receive enough support to deal with ongoing symptoms and side effects – including beyond the active phase of their treatment • 75% were not given information about patient groups, charities and other organisations that might be able to support them Integrated multidisciplinary care • 50% said that support from allied health professionals was not available when they needed it • 89% reported that they needed some form of psychological support during/after their cancer care but, of those, 41% said it was not available The financial impact of cancer • 47% paid for some cancer care and treatment themselves: 33% to avoid delays, 15%  for treatment not covered by the national health system, and 4% for private insurance • 63% reported that they had to purchase additional medicines, 43% reported an absence from work, and 43% reported additional costs to fulfil family and social roles (i.e. running a home, taking care of children) Poland: key findings