All.Can Patient Survey

79 Patient insights on cancer care: opportunities for improving efficiency Swift, accurate and appropriately delivered diagnosis • 31% of respondents whose cancer was detected outside of a screening programme said that their cancer was diagnosed as something different – either initially or multiple times • 12% of respondents whose cancer was detected outside of a screening programme waited for more than six months to be diagnosed with cancer Information, support and shared decision-making • 41% did not feel involved enough in deciding which treatment options were best for them • 25% were not given enough information (in a way they could understand) about their cancer care and treatment • 31% did not receive enough support to deal with ongoing symptoms and side effects – including beyond the active phase of their treatment • 30% did not receive enough information (in a way they could understand) about the signs and symptoms indicating that their cancer might be returning or getting worse • 23% were not given information about patient groups, charities and other organisations that might be able to support them Integrated multidisciplinary care • 59% reported that they needed some form of psychological support during/after their cancer care but, of those, 31% said that it was not available The financial impact of cancer • 68% paid for some part of their cancer care: 55% for private health insurance, 6%  for care and treatment not covered by insurance, and 4% to avoid delays • 44% reported travel costs, 31% reported loss of employment, 10% reported loss of insurance and 9% reported childcare costs United States: key findings